5% of your annual revenue disappears — silently. Every year. — ACFE 2024

Protect Your Revenue. Stop Losing Money.DOYA

AI-Powered Operations Intelligence for Hospitality

DOYA is your AI-powered Operations Manager, bridging the gap between reality and your POS system. We show you in real time where revenue is lost, where service stalls, and where processes aren't running smoothly. Turn your existing infrastructure into clear, actionable insights – fully automated and objective.

No new hardware|100% GDPR-compliant|Made in Berlin
DOYA · Live Dashboard
System: Active · 24 Cameras
ZONE A ZONE B POS ZONE C ZONE D
OPERATIONAL INSIGHT
Bottle served — no matching POS entry
Zone B · 21:14 · approx. €28 not recorded
Today: 3 such alerts · Total: ~€84
SERVICE LEVEL
Table occupied 18 min — no order yet
Zone A · Table 7 · 20:31
Avg. today: 4 min · This table: 4× above avg.
WEEKLY PATTERN
Fri 21–23h: −23% vs. last week
Last 4 Fridays · Avg €1,840 · Expected: €2,390
Difference: −€550 per evening · Pattern confirmed
Example view — no real customer data. 3 ACTIVE · 91% ACC
1,000+
Verified anomalies detected
91%
AI detection accuracy
€0
Hardware investment
24h
Average time to go live
THE REALITY

Most restaurants run on gut feeling.
Not on data.

Every shift has moments where revenue is lost — not through bad intent, but through lack of visibility. DOYA makes these moments measurable.

Anomaly Alert

Unrecorded Transactions

Studies show that hospitality businesses lose an average of 5% of annual revenue through process gaps and unrecorded transactions — most operators never notice.¹

Monitoring

Invisible Service Gaps

A table ready for 11 minutes. A guest waiting 5 minutes at the entrance. Food sitting 7 minutes at the pass. These moments don't show up in your POS system — but they cost you covers, tips, and regulars.

Camera Input

Infrastructure Without Intelligence

You already have IP cameras. You already have a POS system. But neither system talks to the other. DOYA closes this gap — turning your existing infrastructure into a real-time operations layer.

"You can't fix what you can't see."
What actually happens
PHYSICAL ACTION
Process variance
Zone B · Timestamp 21:14
OUTPUT: DETECTED
Process detected · anonymous
What the system sees
POS RECORD
No entry
Record missing
∅ No transaction
~€28 unrecorded
✓ No Who — only What, Where, When · GDPR-compliant The gap = lost revenue
¹ Association of Certified Fraud Examiners (ACFE), Occupational Fraud 2024: A Report to the Nations. acfe.com
THE DATA GAP

Amazon knows exactly why Tuesday at 3 PM
sells 40% more. Do you know why your
Friday at 8 PM underperforms?

The most successful companies in the world are fully data-driven. Retail, logistics, e-commerce — every decision is based on data. Hospitality has always been the exception. Not because the data wasn't there. But because no one captured it. Until now.

❌ WITHOUT DOYA
"Felt like a quiet evening"
"Service was slow"
"Had some walkouts"
✅ WITH DOYA
Revenue 23% below Tuesday same time. 3 tables turned 11 min too slowly.
Avg. time-to-seat 8.3 min. 4 guests left. €340 lost.
4 exits. No payment. Zone A. Friday 21:00. Pattern: 3 weeks running.

Gut feeling built great restaurants. Data makes them unstoppable.

Retail has had this for 20 years. Logistics for 15. Hospitality starts now.

"DOYA bridges the gap — fully anonymized."
PHYSICAL ACTION
Process variance
Zone B · Timestamp 21:14
OUTPUT: DETECTED
DOYA ENGINE
SYNC ACTIVE
POS MATCH
Verified
Variance quantified
VARIANCE: ~€28
How DOYA does it
1
IP camera detects process variance — anonymous, no face, no name
2
DOYA checks: is there a matching POS entry in the same time window?
3
On mismatch: operational alert with amount, zone and timestamp — no blame
✓ No employee tracking ✓ No facial recognition ✓ No personal data GDPR-compliant by design
THE IMPACT

What invisible processes
really cost you.

Set your business size and see your recovery potential.

€800k
5%
Source: Association of Certified Fraud Examiners (ACFE), Report to the Nations 2024 — average revenue loss in hospitality through unrecorded transactions and process variances. Illustrative estimate — individual results depend on the operation.
€2,778
/month
unrecorded
transactions
approx. 33% of leakage
€1,667
/month
service gaps
& wait times
approx. 20% of leakage
€40,000
/year
recoverable
potential
at 5% leakage
Calculate my potential →
THE PLATFORM

The intelligence layer
for your restaurant.

DOYA connects to your existing IP camera infrastructure and delivers three capabilities at once — protection, intelligence, and seamless integration. From day one, without a single new device.

Hospitality
Restaurants · Cafés · Bars · Hotel F&B
System active
Live Feed
Real-time alerts
Example view · no real data 3 ACTIVE
✓ GDPR-compliant ✓ No personal data ✓ No new hardware
Request a Demo →

Start where you are. Grow when you're ready.

Every restaurant is different. Some want to start right away — without setup. Others want deeper data by connecting their existing POS system. And some want the full picture — with DOYA POS fully integrated. All three paths lead to the same outcome: more clarity, less guesswork.

CAMERA ONLY Start today Zero setup Any IP camera RTSP · HLS · ONVIF · NVR Free to start POPULAR + POS CONNECT Deeper insight Any existing system Revenue correlation Camera meets POS data Every gap flagged automatically Connect any POS DOYA POS Full integration Seamless & native Built for hospitality Camera to cash register Coming soon No lock-in · Start with Camera Only · Upgrade at your pace
HOW IT WORKS

Live in hours. Insights from day one.

No IT department needed. No new hardware. No weeks of setup. We connect your existing IP cameras remotely — you're live within hours, not weeks. First insights the same day.

WE CONNECT

Connect your existing IP cameras

Works with any IP camera supporting RTSP, HLS, or ONVIF — the industry standard for modern camera infrastructure. For larger installations: full NVR support.

RTSP · HLS · ONVIF · NVR Support · Any brand
WE ANALYZE

3-layer AI analyzes every moment

95% of frames are filtered before any AI analysis happens. Only genuinely suspicious moments reach your dashboard — no noise, no false alarms.

YOU DECIDE

Clear insights. Your decision.

No data overload. DOYA shows what matters — on your phone, your tablet, or the screen behind the bar. When it counts.

Layer 1 — Object Detection

Real-time · 120 frames per second
"Something happened at the register"

Layer 2 — AI Video Analysis

7-second video · Context & timing
"Behavior pattern confirmed"

Layer 3 — Rule Engine

Only confirmed events become alerts
"Does this match a known anomaly?"
Zone-based · Anonymized · No personal data · GDPR-compliant from frame one
Alert
Unrecorded transaction detected.
Zone B — Register 2 — 19:14
Alert
Table 4 ready for 9 minutes.
Zone A — 3 guests waiting at entrance
Alert
Empty glass detected — no staff for 4 minutes.
Table 7, Zone C
Most operators are live within 24 hours. First insights the same day. No training needed.
PRIVACY BY DESIGN

We measure. We don't spy.

In Europe, GDPR compliance isn't optional — it's the foundation. DOYA goes further. Privacy isn't a checkbox for us. It's a core principle, built into every layer of the platform.

What DOYA actively does

✓
Real-time face pixelation
Every frame is automatically anonymized — before any analysis, before any storage.
✓
No video storage
Frames are processed and immediately discarded. No footage stored. Ever.
✓
Zone-based reporting only
All insights are reported by zone and time — never linked to an individual.
✓
Event-based processing
Only anomalous moments are flagged — 95% of footage isn't analyzed at all.
✓
Encrypted multi-tenant architecture
Your data is fully isolated. No shared databases. No cross-tenant access.

What DOYA never does

✕ No facial recognition
✕ No biometric data processing
✕ No individual tracking or profiling
✕ No employee monitoring or scoring
✕ No permanent video storage
✕ No identification of "who did what"
"DOYA detects process anomalies. Not people."
Built in Berlin. Designed for Europe. GDPR-native from day one — not retrofitted.
🇪🇺 GDPR-compliant 🔒 No biometrics 📍 Made in Berlin 🎯 Process-based AI
BUILT FOR HOSPITALITY

Deep expertise in one industry.
Built to expand into many.

DOYA starts where demand is highest and ROI is clearest — in hospitality. Every capability is specifically built for how restaurants, cafés, bars, and hotel F&B actually operate.

Hospitality

Hospitality

Restaurants · Cafés · Bars · Hotel F&B
  • Revenue Protection — 9 anomaly patterns
  • Operational Intelligence — 7 KPIs
  • Camera-to-menu correlation
  • POS integration & DOYA POS
  • NVR support for multi-location
Request a Demo →

Same platform. Ready for what's next.

DOYA's modular architecture is designed to expand across industries — with the same AI core, adapted to the specific needs of each sector.

Retail Wellness & Salons Warehousing More coming
BY THE NUMBERS

Built for results. Proven in practice.

Not a prototype. Not a pitch deck. DOYA is live — and the numbers show it.

1,000+
Verified anomalies detected
across active pilot installations
91%
AI detection accuracy
across all verified events
3s
Maximum notification time
from detection to your phone
€0
Hardware investment required
Works with any existing IP camera
24h
Average time to go live
From setup to first insights
0
Days of video storage
Privacy by Design — always
Currently in active pilot operation with hospitality businesses in Berlin.
THE FOUNDER

I didn't plan to build this.

Hakan Aydemir — Founder & CEO of DOYA GmbH
Hakan Aydemir
Founder & CEO — DOYA GmbH · Berlin

Over the past decade, I've worked across the full spectrum of e-commerce — as a consultant for some of the world's most recognized retail brands on marketplace strategy, as an operational leader, and as CRO and board member at PlentyONE — one of Europe's leading e-commerce platforms — where I led the global revenue organization through a nine-figure private equity transaction.

Then I looked at hospitality — as a potential investor, not an operator. I searched for software that would give me visibility into what actually happens. Table flow. Revenue patterns. Service quality. The kind of operational clarity I had always taken for granted in e-commerce.

It didn't exist.

The gap was too obvious. The opportunity too real. So I built it.

DOYA is built by a team that combines deep technical expertise with real operational experience — a CTO with 20+ years of e-commerce engineering, a product manager with hands-on hospitality experience, and seasoned sales professionals ready to scale.
"Every great business runs on data. Hospitality deserves the same."
🇩🇪 German 🇬🇧 English 🇹🇷 Turkish

See what your restaurant
has been missing.

Book a free 30-minute demo. We'll show you exactly what DOYA would see in your operation — no commitment, no complex setup, no sales pressure.

✓ Free demo — no commitment ✓ Live in 24 hours if you start ✓ No new hardware required
Request a Demo → How It Works ↑
📧 info@doyaops.com 📍 Berlin, Germany 🔗 LinkedIn — Hakan Aydemir